Tea Land Australia is proud to be a 100% Australian Owned & Operated Company (Based in Sydney)
 
Payment Method & Delivery
Tea Land Australia - The Fine Chinese Tea

Payment Method:

We accept payment by Credit Cards (American Express, Master Card & Visa Card) via Paypal Australia or Direct Bank Deposit/Bank Transfer (Internet Banking).

By using Paypal, you just simply select, click, order & paid online. We will post out your orders within 24 - 48 hours, once the funds have been transferred/clear to our PayPal's account.

PayPal is the World Leader in Online Payment Solutions, and is an eBay company founded in 1998 that enables any individual or business with an email address to send and receive payments online securely and easily without sharing their financial information with merchants.

Other Order Method & Payment Options:

Please email your order to [email protected], including your name, delivery address, contact number and products you would like to purchase.

We will then contact you shortly with total price and a reference number with our bank details. Once you have heard from us please deposit the funds (Direct Deposit or EFT transfer - using online banking) into our bank account on our email and using the reference number we give you. This reference number is like a tracking number so we can identify that the payment is from you. Once the funds clear we will send your order out immediately.

We're also accepting Cash On Delivery for large order, or other payment methods can be set up upon special request. So please let us know your prefer payment method by email, SMS or call us first, and we will email you the detail of payment instructions. However, we prefer our customer order Online. But if you prefer not to order our tea online, you can send your order by email: [email protected] or [email protected], we will reply your inquiry with a quote and available payment methods within 24 hours.

Delivery:

We use friendly, reliable Australia Post Postal Services & Express Post Couriers provide economic door to door delivery services to countless locations right across Australia.

In order to keep our Tea to be the finest and fresh, we pack them in air vacuumed & foil sealed bags for your fresh taste. And then we delivery our tea for you to All Australian Location Via Australia Post Service Free*.

Shipping address information must be updated through PayPal. As we use PayPal for checkout, the address listed with PayPal is the destination for your order. We cannot be responsible for incorrect information provided to us. Once your order has been delivered, shipping address can not be changed for that order.

Normal shipping period for Sydney and metropolitan areas is 2 - 3 working days; 3 - 5 working days for the rest of Australia. All orders are processed within 24 - 48 hours except weekends and public holidays or special holiday shutdown period (eg. Christmas & New Year, etc), pending on credit card authorisation. If you may have any question on your order delivery, please do not hesitate to email our customer service at: [email protected].

For International order, which need to ship to outside of Australia, please email or call us first for more details about the additional International postage you need to pay on top of your order amount. Your order only can be processed after we received your additional postage for International Shipping. Please enquiry by email: [email protected] or call us: +61 (0) 478 148 196.

Refund or Exchange:

We stand by our products and pricing and we are the only tea company in Australia with a full 14 day money back guarantee. However, if you are not completely satisfied or delighted with your products ordered, we are happy to exchange or refund for you. You may return any product ordered (must un-opened/un-damaged goods in the original pack) within 14 days. We will then refund less $12.00 administration charges or ship replacement product. Just to let you know, you will be required to pay for the postage to ensure safe delivery back to Tea Land Australia.

*Condition Apply: Free Shipping when your order total amount over AUD$50.00 for delivery within Australian Locations Only. International order will need to pay additional postage as per Australia Post International Parcel Charge Rate, we will email you the actual additional amount you need to pay before we process your order.

We are offering free delivery on all Australian orders over AUD$50.00 exclusively to you. This free shipping offer is the lowest minimum order requirement for any online Tea Stores in Australia. This is valid for all Australian orders (up to 3kg) over AUD$50.00. Please note, For the order under AUD$50.00, you will pay a small flat rate for shipping, as this is base on cost to cost which charged by Australia Post.
 
Payment Method & Delivery
Special Offer...
 
Delivery to All Australian Location Via Australia Post Service Free On All Orders Over AUD$50.00*
 
Tie Guan Yin Oolong Tea
High Grade - Choice of Light or Traditional Fragrance
Tie Guan Yin Oolong Tea Premium Grade - Choice of Light or Traditional Fragrance
Tie Guan Yin Oolong Tea Exclusive Grade - Choice of Light or Traditional Fragrance
Tie Guan Yin Oolong Tea Grand Royal Grade - Choice of Light or Traditional Fragrance
Tie Guan Yin Oolong Tea Superior Grade - Choice of Light or Traditional Fragrance
Tie Guan Yin Oolong Tea Emperor Choice Grade - Choice of 8 King Tie Guan Yin
Spiral (Bilo) Jasmine Green Tea
Fu Zhou Original Jasmine Green Tea
Jasmine Dragon Pearl Tea
Blooming/Flowering Tea Ball
Premium Glass Easy Tea Maker
Fu Ding/Zheng He White Tea
Su Zhou Pi Lou Chun/Bi Lou Chun Green Tea
Pure Ginseng Oolong Tea
Coming Soon...
   
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